Products
Solar products
FAQs
Frequently asked questions
Solar basics
Is my roof suitable for solar?
A survey checks usable space, shade, access and roof condition before we suggest a system.
Which system size should I choose?
Share your electricity bill and usage. We recommend a size after checking your roof and requirements.
Is my roof suitable?
A site survey checks available space, shading, access and installation conditions.
How do I choose system size?
Share recent electricity bills and your requirements. Our team can discuss options after checking your property.
Installation
What happens before installation?
We survey the site, prepare a quotation and agree the scope. Applicable portal and electricity-company steps are checked before work.
How long will the complete process take?
The schedule depends on site readiness, equipment and electricity-company checks. Ask for a project-specific schedule in your quotation.
Will I need to provide site access?
Yes. Safe access is needed for the survey, installation and any required inspection.
PM Surya Ghar
Will you help with the application?
Our team helps with portal steps and document checks. You provide accurate information, documents, consent and required verification.
Is subsidy automatic after installation?
No. The subsidy request follows the required commissioning and bank-document steps. Payment depends on eligibility, verification and authority approval.
Can your team help with PM Surya Ghar?
We help explain the application steps and required information. Eligibility and subsidy release follow the applicable scheme rules and authority approval.
Is subsidy payment guaranteed immediately?
No fixed payment date is promised. Submission, required checks and approval must be completed through the applicable process.
Quotation & finance
What is included in my quotation?
Ask for equipment specifications, capacity, installation scope, exclusions, payment terms and warranty details in writing.
Can I choose bank finance?
We can help prepare the documents. The lender decides eligibility and approval; attend a bank visit or physical verification if requested.
What will my quotation include?
Ask for the proposed equipment, capacity, installation scope, exclusions and payment terms. Your final proposal depends on the survey and selected system.
Do I have to choose bank finance?
Finance is optional. If you apply, the lender decides approval and any visit or physical verification requirements.
Care & support
How do I look after my panels?
Follow the equipment instructions and agreed service guidance. Contact the team for safe cleaning and maintenance; avoid unsafe roof access.
How do I request support?
Call the contact number or send an enquiry with your installation details and a description of the issue.
How should I care for the system?
Follow the equipment instructions and agreed maintenance guidance. Contact the team if you notice reduced output or an equipment warning.
Can I request service for an existing system?
Share the equipment type, location and issue. Our team will discuss the inspection and available support.
Ready to go solar?
Get guidance from our team for your home or business.
